On-line Services

Through  FSAontheweb.com  you can perform a number of valuable online functions related to your Flexible Spending Account. 

For example: 

q       You may enroll in the program - https://secure.healthx.com/colonial.asp

q       You may check the status of claims through on-line claims look-up- https://secure.healthx.com/colonial.asp or through our automated voice response unit 1-877-332-4078. 

q       Account balances may also be checked on-line or by phone at https://secure.healthx.com/colonial.asp  or 1-877-332-4078.      

q       Forms and other documents can be downloaded and printed right off the site.

Our goal is to make the management of your Flexible Spending Account available to you when and where you choose.  If you encounter problems in using any of our on-line services you may call our customer service unit at (877)819-9413 while you stay on the web.  Through our co-browsing feature we will be able to assist you in completing forms on your PC while you remain at our web site.